Hi everyone!  As I am sure you can imagine, we get a lot of support questions, both here on the SpaceCraft, but also through the support system!  I have asked Brian to catalog the top questions he sees!  Hope this answers some questions you have!

MSN Spaces Commonly Asked Questions:

Q. Why can’t I add Photos to my Space ?

A. Are you using Internet Explorer (v. 6.0 or higher)?  If so, it should work.  At this time, the Photo slideshow part for MSN Spaces is does not work with other browsers such as Firefox, Netscape or Safari or Internet Explorer 5.X

Q. How do I change the name (alias) for my Space ?

A. You can not change the alias of your Space without first deleting your existing Space.  Once you delete your existing Space, you can sign up for a new one with your Passport. 

Q. Can I have multiple Passports associated with one Space?

A. Currently, only one Passport can be associated with a Space.

Q. How do I delete my Space?

A. Sign in to your Space, click on Settings and select the Space Settings tab. At the bottom of the page, click on the “Delete my space” option and confirm.  Reminder that once you chose to delete it, you can’t get the information back.  If you think you might want to return to MSN Spaces in the future, you could set your Space to private so only you can view it.  Then, if you decide in the future that you want to start using Spaces again, you can change the setting to Public or Messenger only.

Q. How do I change the color or background of my Space?

A. Changing the color or background of your Space is easy.  Simply sign into your Space, click on Customize and select the Themes tab. Then select the theme from a list of more than 85 that interests you. Be sure to click on the Save button in the top right of the page to apply your new theme. You can also use the Tweak UI Power Toy that is discussed on this site.

Q. How can I let other people add entries to my blog ?

A. Currently, MSN Spaces does not support the concept of a group blog and this has been logged as a future feature request.

Q. Can I store (audio or video) files on my Space ?

A. MSN Spaces allows you to store Photo files only at this time.

Q. My space is showing up in the wrong language, how do I correct this?

A. You can reset the language of your MSN Spaces page by navigating to the following pages:

Simplified Chinese:    http://spaces.msn.com?mkt=zh-cn

Traditional Chinese:    http://spaces.msn.com?mkt=zh-tw

Danish:                          http://spaces.msn.com?mkt=da-dk

Dutch:                            http://spaces.msn.com?mkt=nl-nl

English:                         http://spaces.msn.com?mkt=en-us

Finnish:                         http://spaces.msn.com?mkt=fi-fi

French:                          http://spaces.msn.com?mkt=fr-fr

German:                        http://spaces.msn.com?mkt=de-de

Italian :                           http://spaces.msn.com?mkt=it-it

Japanese :                    http://spaces.msn.com?mkt=ja-jp

Korean:                          http://spaces.msn.com?mkt=ko-kr

Norwegian:                   http://spaces.msn.com?mkt=nb-no

Portuguese:                  http://spaces.msn.com?mkt=pt-br

Spanish:                        http://spaces.msn.com?mkt=es-us

Swedish:                       http://spaces.msn.com?mkt=sv-se

Q. Why can’t I view Photos in full size on a Space

A. Check your cache setting in your browser- it may be full. To clear the cache, please follow these steps:

  1. Open Internet Explorer.

  2. On the Tools menu, click Internet Options.

  3. On the General tab, click “Delete files under Temporary Internet Files.”

  4. Select “Delete all offline content”, and then click OK.

  5. Click Settings.

  6. Under “Check for newer versions of stored pages” , select the “Every visit to the page” option, click OK, and then click OK again